Those who have managed to get themselves Apple’s latest iPhone 4 release are finding themselves unimpressed with it when it comes to reception. The antenna on the device is a metal strip around the edge of the phone which sounded good in theory, but isn’t working out as well as planned.
Apparently when a user holds that part of the phone, as most people do, it blocks the antenna’s reception capabilities and as one user said makes it “useless in its current state”. There have been numerous complaints of the glitch being posted on blogs, personal websites, forums and even news sites.
Apple’s answer? Basically, they are telling users to hold it differently.
“Gripping any mobile phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas,” said an Apple spokesman in a statement given to Bloomberg. “If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of the many available cases.”
The major flaw in this answer is that many are wondering why Apple wouldn’t have put a little more thought into how a user typically holds the phone, before locating the antenna on the bottom.
While the flaw in design doesn’t seem to be stemming the flow of sales, it does raise concern with many considering the difficulty that partner AT&T has been experiencing with consistent service coverage.
Users are expressing disappointment over Apple’s apparent lack of concern over the reception issue, however. One long time Apple fan told Bloomberg he thought it was awful that Apple CEO Steve Jobs “has this kind of attitude” towards his customers.
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